Supervisor - DC Loss Prevention

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Overview

DICK’S Sporting Goods is committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

Job Duties & Responsibilities

Communication, Partnership, Leadership Support.

Responsibilities

  • Maintains communication and partnership with DC & Corporate Teams to ensure compliance to directives.
  • Responsible for participating in the hiring, training and developing of the Loss Prevention & Safety Teammates and Group Leads.
  • Actively participates in Field Operations and Safety Teams conference calls.
  • Conduct new hire orientations and in-service update trainings.
  • Conducts DC walkthroughs with LP and operational teams to develop partnership and awareness.
  • Validates LP teams capabilities in regard to work product and team participation, supports training of team.
  • Supports prompt & successful completion of multiple administrative tasks (audits, assessments, call lists, recaps, etc.) Surfaces potential process deviations that will require updates to Operating Procedures.
  • Supports the coordination of the overall Loss Prevention and Safety programs within company guidelines.
  • Engages with team and leadership to continually promote personal development.
  • Provide coaching & feedback to achieve goals in maximizing results.
  • Develop schedules and track attendance for the LP department and 3rd party teams.

Supports Loss Prevention & Safety Teammate’s and Lead’s with their tasks as needed.

Inventory Integrity, shrink control and profit protection.

Inventory Integrity, Shrink Control & Profit Protection

  • System expert in Warehouse Management Systems (WM / BOREAS).
  • Integrates themselves into new developing technology and becomes the matter expert.
  • Works closely with Inventory Management for inventory preparation at the Distribution Center and ensures the Responsibility Checklist at the Distribution Center is completed accurately.
  • Coordinates specialized variance reduction meetings in regard to top variance locations.
  • Able to poll inventory reports and develop action plans to address areas of concern.
  • Support Field Operations and Safety Managers with Inventory Variances from assigned DC.
  • Supports LP Team within their scope as needed, and ensures deadlines are met.
  • Internal investigations (theft, dishonesty, policy violations, human resources) in the DC.
  • External investigations related to cargo theft to and from the DC’s.
  • Daily, weekly, monthly & quarterly audits
  • Lane inspections/ carton scans to improve operational accuracy and document in LPMS / DSGiQ (case management systems)
  • Reconcile data for Seal Verification reporting.
  • Review inventory adjustment details in order to research high dollar losses.
  • Store research to identify & resolve misdirected freight issues.
  • Partner with Federal Authorities in relation to Firearms control and reporting.
  • Report all findings to database, email contacts and immediate alerts if within criteria.
  • Conduct surveys of any perspective 3rd party facility to assess potential liabilities and losses.
  • Safety and Emergency Preparedness

    • Monitors Loss Prevention, Operations and vendors for overall safety compliance; escalates as needed.
    • Actively attends and participates in Safety Committee Meetings.
    • Trains Loss Prevention, Operations and 3rd party guards on emergency protocols.
    • Validates training / knowledge of operations team for safety expectations.
    • Execution of LP team related tasks within Safety and other related fields.
    • Work closely with Operations & Leadership team to investigate incidents which includes document review, visual inspections. Clearly communicate findings with internal & external stakeholders.
    • Serve as support for potentially volatile terminations and /or situations within location.
    • Supports accident investigations with video review and detailed reporting.

    Conduct weekly / monthly / quarterly Safety Assessments to ensure overall safety compliance and reports findings.

    Physical Security and Investigations

    • Quarterly performs self-site assessment to validate and update any changes in site security to include, building, yard, fencing, card access, parking lots, lighting, alarms etc.
    • Perform monthly percentage verification of LP team audits for accuracy and completeness, use findings to develop teams.
    • Reconciles Alarm Test results; schedules work orders as required.
    • Ability to troubleshoot CCTV systems, monitors cameras and card access system for functionality; schedules work orders as required.
    • Respond to and investigate all instances of suspected associate dishonesty and reported trailer/cargo thefts and interview as needed.
    • Partner with 3rd party carriers to minimize and resolve inbound/outbound freight losses.
    • Partner with the Transportation Department to ensure the arrival of freight to stores.
    • Partner with various local and Federal law enforcement agencies to resolve theft issues involving inbound and outbound deliveries.
    • Execution of LP Team related tasks within Physical Security and Investigations.
    • Responsible for security screening all people entering/exiting the facility per DSG requirements.
    • Test, troubleshoot and respond to all alarm systems (burglar, Fire & Amarok [perimeter electrified fence])
    • Opening/Closing of DC facility per DSG guidelines without supervision
    • Complete building walkthrough multiple times throughout daily shift
    • Focusing on misdirected freight, safety, physical security, firearm security, & deterrence
    • Knowledge of Genetec system, create access control badges & ensure all building credentials are accurate.
    • Complete daily observations of facility and document /address opportunities.

    Conduct and / or support investigations in regard to concerns or violations of the physical security of assigned location and report findings

    Yard Management

    • Yard Management system expert, orientates new yard personnel to safety and security.
    • Coaches or recognizes performance of 3rd party guards.
    • Communicates with CSC Logistics for yard related items and responds to requests.
    • Ensures prompt and accurate completion of yard related tasks.
    • Supervises the execution of LP Team related tasks within Yard Management.
    • Assist guard shack as needed with inbound/outbound trailer procedures. Provide physical control of guard shack and perform duties for emergency coverage if / when needed.
    • Resolve daily logs to allow proper YMS (Yard Management System) workflows to be followed.
    • Assist with passive yard control requests.
    • Reconcile Yard Audit results to ensure yard accuracy.
    • Provide direction to 3rd party staff.

    Conduct and / or support investigations in to concerns or violations of trailer yard of location and report findings.

    Other

    • Assigned schedule can be temporary / permanently changed as needed for the needs of the business.
    • Drive LP TEAM new hire onboarding; maintains functional competence with all LPA responsibilities.
    • Must be available to support coverage needs as they arise across any day/time.
    • Serve as resource/provide guidance to teammates for a variety of topics.
    • Role Model professionalism and address concerns to dress code and appearance.
    • Must be available to be on call during off hours.
    • Manage the process of security devices for store returns.
    • Partner and work with Operations and Safety team for new store distribution.

    Other duties as assigned.

    Qualifications

    • Bachelor\\\'s Degree Or Equivalent
    • 1-3 years experience Loss Prevention, Asset Protection, Profit Protection, Operations, Safety, Logistics, Leadership capacity

    Seniority level

    • Mid-Senior level

    Employment type

    • Full-time

    Job function

    • Management and Manufacturing
    • Industries
    • Manufacturing, Retail, and Sporting Goods Manufacturing

    Note: This description focuses on responsibilities and qualifications for the role.

    #J-18808-Ljbffr Salary: USD 48000 - 84000 per year
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