Sr. Process Engineer, Amazon Air

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DESCRIPTION

In Amazon Air, process driven techniques helps us deliver smiles to both our internal and external customers daily. There are multiple ways to problem solve here, and we do it with consideration and respect for each other. We are diverse and united. Your thoughts, ideas, and contributions are highly valued here to solve any problem that we may encounter. There is no limit to how high you can “soar” here at Amazon Air!

The Amazon Air (AIR) Process Engineer (PE) team is a group of leaders driving process stabilization, standardization, and continuous improvement. Candidates will manage the relationship between cost, speed, and service by developing innovative ideas which create value for our customers. PE's have customer impact by identifying and solving process defects, deep diving data, using engineering principles in the development of processes and planning tools, and project management skills to implement change. PE’s act locally, but build globally, standardizing AIR’s operations.

This position is expected to be in the office in designated AIR location.

Drug Test Requirement:
This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.

Eligibility requirement
Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.

Key job responsibilities
  • Develop standard work, benchmarking, and auditing capability
  • Collect, consolidate, and report on performance to Operations Integrations teams
  • Program Manage large scale projects and work with Amazon Customer Excellence System (ACES) and Process Engineering teams to manage projects, timelines, and overall successful implementation of change
  • Work directly with internal customers/partners, identifying required network capacity and constraints
  • Collect and interpret operating cost data
  • Assist in reviewing proposals for new equipment and services
  • Pull, analyze, and report data from numerous databases (using Excel, Access, SQL, and/or other data management systems)
  • Participate in long term planning and modeling sessions
  • Travel up to 25% of the time

BASIC QUALIFICATIONS

  • Bachelor's degree
  • 2+ years of directly managing and responsible for multiple large projects experience
  • 4+ years of Microsoft Office products and applications experience
  • Work flexible schedule including weekends, nights, and holidays
  • Experience in Lean Management, Six Sigma and other operations engineer tools
  • Experience in Logistics, Distribution or Fulfillment processes
  • Experience in creating process improvements with automation and analysis, or experience building and managing financial models for business forecasting and problem solving
  • Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
  • Experience working under pressure in a cross-functional organization

PREFERRED QUALIFICATIONS

  • Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
  • Experience with complex automated material handling equipment, packaging technologies, and systems and high-speed manufacturing
  • Experience with financial and statistical modeling
  • Experience in layout design

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at


USA, CA, SanBernardino - 119,600.00 - 161,700.00 USD annually
USA, FL, Lakeland - 119,600.00 - 161,700.00 USD annually
USA, IL, Rockford - 119,600.00 - 161,700.00 USD annually
USA, KY, Erlanger - 119,600.00 - 161,700.00 USD annually
USA, MD, Baltimore - 119,600.00 - 161,700.00 USD annually
USA, OH, Wilmington - 119,600.00 - 161,700.00 USD annually
USA, TN, Nashville - 107,600.00 - 145,600.00 USD annually
USA, TX, Fort Worth - 119,600.00 - 161,700.00 USD annually
USA, WA, Bellevue - 119,600.00 - 161,700.00 USD annually

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...