About the position

Starbucks is seeking a Senior Engineer – Microsoft 365 Messaging & Collaboration to design, secure, automate, and support the company's global Microsoft 365 messaging and collaboration platforms. The primary focus will be on Exchange, Exchange Online, hybrid mail flow, and Microsoft Purview. This role involves collaboration with infrastructure, security, compliance, architecture, and business teams to ensure enterprise messaging services are reliable, compliant, scalable, and prepared for future collaboration capabilities.

Responsibilities

• Engineer, administer, and support global Exchange, Exchange Online, and hybrid messaging environments, including mail flow, transport, authentication, directory synchronization, and service reliability.
• Administer Microsoft 365 messaging and collaboration services, including Exchange Online, Entra ID integrations, and Purview.
• Partner with Security, Legal, Privacy, Risk, Compliance, Architecture, and Infrastructure teams to implement Microsoft Purview governance, retention, eDiscovery, and information protection solutions.
• Support tenant governance, lifecycle management, service modernization, migrations, and strategic initiatives such as Microsoft Copilot.
• Build automation using PowerShell, Microsoft Graph API, Azure Automation, and related technologies to improve operational efficiency, reliability, and reporting.

Requirements

• 7+ years of experience in systems engineering, infrastructure engineering, or enterprise messaging administration.
• 5+ years of experience supporting Microsoft Exchange Server, Exchange Online, and Microsoft 365 in large enterprise environments.
• Experience designing, implementing, and supporting Exchange Hybrid configurations.
• Strong knowledge of mail routing, SMTP, hybrid mail flow, authentication, certificate management, and highly available messaging systems.
• Advanced PowerShell scripting experience for automation, administration, and reporting.
• Strong troubleshooting, analytical, communication, and prioritization skills.

Nice-to-haves

• Experience with Microsoft Purview compliance, information protection, retention, records management, eDiscovery, legal hold, and sensitivity labels.
• Knowledge of Microsoft Entra ID, Conditional Access, Identity Governance, Microsoft Graph API, and Azure Automation.
• Experience supporting Microsoft Copilot for Microsoft 365, cross-tenant migrations, or large-scale mailbox migrations.
• Experience with enterprise messaging security solutions such as F5 BIG-IP, Cisco IronPort, or equivalent platforms.
• Microsoft certifications related to Microsoft 365, Exchange, Security, or Compliance.

Benefits

• Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Short-term and long-term disability.
• Paid parental leave.
• Family expansion reimbursement.
• Paid vacation from date of hire.
• Sick time (accrued at 1 hour for every 25 hours worked).
• Eight paid holidays.
• Two personal days per year.
• 401(k) retirement plan with employer match.
• Discounted company stock program (S.I.P.).
• Starbucks equity program (Bean Stock).
• Incentivized emergency savings.
• Financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
• Student loan management resources.
• Access to other educational opportunities.
• Backup care.
• DACA reimbursement.