Job Summary

Houston Skilled Consultancy is seeking a dynamic and detail-oriented Remote Travel Consultant to join our hospitality and tour planning team. The ideal candidate will have a passion for travel, exceptional customer service skills, and the ability to design personalized travel experiences for a diverse clientele. This remote role involves planning, organizing, and coordinating travel itineraries, accommodations, tours, and activities, ensuring clients receive the highest standard of service and value. You will work closely with suppliers, clients, and internal teams to deliver seamless travel solutions that exceed expectations.

Key Responsibilities

• Consult with clients to understand their travel preferences, budgets, and requirements.

• Research and recommend destinations, accommodations, tours, and activities tailored to client needs.

• Create detailed and customized travel itineraries covering transportation, lodging, and experiences.

• Coordinate bookings with airlines, hotels, tour operators, and other travel vendors.

• Provide expert advice on travel documentation, visa requirements, health advisories, and safety protocols.

• Resolve any client issues or emergencies promptly, maintaining a high level of customer satisfaction.

• Maintain accurate records of client communications, bookings, and payments.

• Stay updated on industry trends, new travel products, and destination knowledge.

• Collaborate with marketing and sales teams to support promotional campaigns and customer outreach.

Required Skills and Qualifications

• Proven experience in travel consultancy, tour planning, or hospitality industry.

• Strong knowledge of travel booking systems, GDS platforms (e.g., Amadeus, Sabre) is highly desirable.

• Excellent communication and interpersonal skills with a customer-focused approach.

• Proficiency in using Microsoft Office Suite and CRM software.

• Ability to multitask, manage time effectively, and work independently in a remote environment.

• Strong problem-solving skills and attention to detail.

• Familiarity with global travel regulations, visa policies, and travel insurance.

• Fluency in English; additional languages are a plus.

Experience

• Minimum of 2 years experience in travel consultancy, tour planning, or hospitality-related roles.

• Experience in remote work environments is preferred but not mandatory.

• Demonstrated success in managing multiple travel bookings and complex itineraries simultaneously.

Working Hours

• Flexible working hours with a focus on meeting client deadlines and availability across multiple time zones.

• Full-time or part-time options may be available depending on candidate preference and company needs.

Knowledge, Skills, and Abilities

• Deep understanding of hospitality and tourism trends.

• Ability to provide personalized travel solutions and handle client expectations with professionalism.

• Exceptional organizational skills with the ability to manage detailed itineraries and booking logistics.

• Strong negotiation skills to secure the best rates and value for clients.

• Tech-savvy with ability to quickly learn new booking platforms and software tools.

Benefits

• Competitive salary with performance-based incentives.

• Work remotely from anywhere, promoting work-life balance.

• Access to ongoing training and professional development opportunities.

• Opportunity to work with a diverse, global clientele and expand your industry network.

• Supportive team culture with regular virtual team meetings and events.

Why Join Houston Skilled Consultancy?

At Houston Skilled Consultancy, we believe in empowering our employees with the tools and flexibility needed to succeed. Joining our team means becoming part of a forward-thinking company that values innovation, customer satisfaction, and employee growth. If you are passionate about travel and hospitality and want to make a meaningful impact in clients lives by crafting unforgettable travel experiences, this role is perfect for you.

How to Apply

Interested candidates are invited to submit their updated resume along with a cover letter detailing relevant experience and why they are the ideal fit for this role. Please send your application to us with the subject line Remote Travel Consultant Application.

Applications will be reviewed on a rolling basis until the position is filled.