Overnight Roadside Support Specialist

Other Jobs To Apply

*** APPLY HERE: eagleteleservices.biz/careers.html ***

Now Hiring: Roadside Support Specialist - English/Spanish Bilingual
Pay Range: $17.00-$17.50/hr
Schedules: Full-Time, Overnight Shifts

  • Sunday through Thursday: 12:00 AM – 8:00 AM

Apply now: eagleteleservices.biz/careers.html
Completion of the application process is required for consideration.

Now hiring in the following states: VA, NC, SC, TN, AL and FL only.

About Eagle TeleServices

Eagle is a 24/7 customer response center serving the North American commercial trucking industry. We support after-hours road service for industry leaders such as Michelin Americas Truck Tires, Yokohama Commercial Tire, American Commercial Tire Network, and independent tire dealers.

Joining our team means developing a strong sense of urgency and problem-solving skills that help keep trucks — and the economy — moving.

Position Overview

We're looking for candidates who thrive in a fast-paced, customer-focused environment. You’ll play a key role in helping commercial truck drivers get back on the road quickly and safely.

Key Responsibilities

  • Accurately locate vehicle breakdowns across the U.S. and Canada using digital mapping tools
  • Communicate clearly and professionally via phone and email
  • Coordinate with drivers, fleet dispatchers, and tire vendors to arrange timely tire replacements
  • Follow detailed customer profiles to ensure accurate service and product fulfillment
  • Enter critical service information into our system in real-time during calls

What You Bring

  • Full fluency in English (spoken and written)
  • Full fluency in Spanish (for bilingual candidates only)
  • Minimum typing speed of 40 words per minute
  • Strong verbal and written communication skills with sharp attention to detail
  • At least 1–2 years of customer service experience
  • Ability to multitask in a high-pressure environment
  • Confident navigation of online tools and mapping applications
  • A personal computer and reliable high-speed internet (cable or fiber) that meet our tech requirements

Ready to Apply?

Visit eagleteleservices.biz/careers.html and complete our RSS Assessment to get started!

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 40.0 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home

Language:

  • Spanish (Preferred)

Work Location: Remote

Back to blog

Other Jobs To Apply

Venture Builder - Remote

Venture Builder - Remote

Virtual Tutor

Editor for Faith-Based Book (300 Pages)

Wordpress Specialist

Remote Focus Group Participant – Flexible Part‑Time Role (Up to $750/Week)

Graphic Designer (Remote, Contract)

National Key Account Manager

Work From Home

2026 AI/ML Research Fellow

Coder - Inpatient (CCS/CIC REQUIRED), Remote, Sign on Bonus Eligible

Senior Worldwide (WW) GTM Specialist, Amazon WorkSpaces, Agentic WorkSpaces

Senior Worldwide (WW) GTM Specialist, Amazon WorkSpaces, Agentic WorkSpaces

Hiring Now: Beginner-Friendly Remote Agent Roles

K-12 Student Mentor – (Only Accepting Applications from College Students) Part-time

Remote Data Entry Research Panelist Flexible Hours (PT/FT)

Work From Home Auto Finance Customer Service Coordinator

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly

Entertainment Coordinator

运营副总裁

Boutique Manager

Customer Service Representative - Work From Home

Customer Service Representative - Work From Home

Legal Assistant 2 / In-Training

Legal Assistant 2 / In-Training

"Work-From-Home Associate - “No experience? We’ll train you” (Beginner Friendly | Flexible Schedule)

Bookkeeper (QuickBooks Experienced) Part-Time

REMOTE EXECUTIVE/PERSONAL ASSISTANT II $45-$55Per Hour

-Virtual Entry-Level Position | Quick Hiring Process | Flexible Hours

Customer Service Agent - Graveyard Shift (Work From Home)

FULL TIME Flexible Online For Teens: Earn From Home! At

[Hiring] Marketplace & Admin VA @NeoWork

[Hiring] Marketplace & Admin VA @NeoWork

Technical Implementation Architect (100% Remote w/ some Travel)

Technical Implementation Architect (100% Remote w/ some Travel)

Inbound Customer Service at Colony Brands: 100% Remote (MS)

Systems Engineer, Sales & Marketing (Remote)

Amazon Work From Home

ELECTRONIC DEVICE MANUFACTURING & ASSEMBLY (Remote)

ELECTRONIC DEVICE MANUFACTURING & ASSEMBLY (Remote)

Medical Transcription Training Webinar & Work-At-Home Job Bank Portal Miami, FL

Money Sales Lending, Specialist at Intuit: 100% Remote (CA)

Medical Transcriptionist Work From Home

Administrative Assistant (Remote)

Remote Travel Agent (Work From Home)

Front Office Phone Receptionist (US Remote)

Ways to Make Money From Home

English–Japanese Translation Specialist (Remote, Part-Time)

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...