This is a remote position.

We’re looking for an analytical and process-oriented System Operations Specialist (Odoo) to join our growing team. If you thrive in fast-paced, operations-focused environments and enjoy turning business needs into efficient system workflows, this role is for you. You’ll start by managing core Odoo functions—overseeing daily administration, configuring modules, and ensuring data integrity across the platform—while making sure every process aligns with our business goals.

As you demonstrate your expertise, you’ll take on broader responsibilities in leading new module implementations, developing comprehensive analytics dashboards, and spearheading process improvement initiatives across the organization. This is an excellent opportunity for someone eager to grow into a strategic business partner who combines technical system knowledge, operational strategy, and analytical insights to drive efficiency and scale across all business units.

ERP System Management & Optimization

• Oversee daily administration, configuration, and performance of the Odoo ERP system.
  

• Lead module rollouts, user training sessions, and adoption initiatives to drive system-wide adoption and proficiency.
  

• Continuously identify, recommend, and implement process improvements and automation opportunities within Odoo to enhance operational efficiency.
  

• Ensure system security, data integrity, and compliance with company standards across all modules.
  

Business Process & Workflow Translation

• Translate business requirements from leadership and cross-functional teams into scalable, efficient ERP workflows and configurations.
  

• Serve as the primary business process owner for core Odoo modules, including Sales, CRM, Inventory, Accounting, Purchasing, and Manufacturing.
  

• Analyze existing workflows to identify gaps, bottlenecks, and opportunities for system-driven solutions.
  

Project & Stakeholder Collaboration

• Serve as the main liaison between non-technical business users and TDG’s external technical partner (Ciranta), ensuring clear communication and alignment.
  

• Collaborate with Ciranta to scope, prioritize, and execute system enhancements, customizations, and bug fixes.
  

• Manage change management processes for system updates, ensuring smooth transitions and clear communication to all stakeholders.
  

Analytics & Reporting

• Develop and maintain actionable dashboards, analytics, and KPI reports for leadership to monitor operational performance.
  

• Track system usage and performance metrics to provide actionable insights and recommendations for continuous improvement.
  

• Maintain comprehensive system documentation and user guides, ensuring processes are clearly defined and accessible.